Shipping policy

SEE SECTION [A] FOR CUBEC CLOTHING


SEE SECTION [B] FOR HELEN KATAVATIS ART

 

 

CUBEC CLOTHING

 

[A] CUBEC CLOTHING
AUSTRALIAN DELIVERIES

  • DELIVERIES ARE PROCESSED PROMPTLY UPON RECEIPT OF FULL PAYMENT. DELIVERIES MAY TAKE BETWEEN 2-5 WORKING DAYS.

  • GOODS DELIVERED WITHIN AUSTRALIA WILL INCLUDE TRACKABLE DELIVERY AND WILL REQUIRE A SIGNATURE UPON RECEIVING PARCEL.

  • WE DO NOT DELIVER TO P.O. BOXES OR LOCKERS.

  • OUR PARCELS REQUIRE A SIGNATURE UPON DELIVERY TO AN ATTENDED PHYSICAL ADDRESS BETWEEN 9AM AND 5PM.

  • PLEASE MAKE SURE TO PROVIDE A CORRECT DELIVERY ADDRESS AND INCLUDE A BUSINESS NAME IF APPLICABLE.

  • A CONTACT NUMBER MUST BE PROVIDED.

  • IN THE CASE OF AN ADDRESS NOT BEING ATTENDED THE GOODS WILL NOT BE LEFT BEHIND. THE PARCEL/GOODS WILL BE TAKEN TO THE NEAREST POST OFFICE FOR COLLECTION AND A DELIVERY CARD MAY BE LEFT BEHIND IN ORDER FOR YOU TO COLLECT YOUR PARCEL WHERE A SIGNATURE AND ID MAY BE REQUIRED.

  • WE DISPATCH MONDAY – FRIDAY EXCLUDING PUBLIC HOLIDAYS.


  • CLIENTS ARE ABLE TO TRACK THEIR PARCEL WITH THEIR AUSTRALIA POST TRACKING NUMBER. CUBEC DOES NOT TAKE RESPONSIBILITY FOR PARCELS THAT MAY GET LOST OR DAMAGED.

  • AN EMAIL CONFIRMATION WILL BE SENT TO YOU ONCE AN ORDER HAS BEEN DISPATCHED. CUBEC AIMS TO DISPATCH YOUR ORDER AS SOON AS POSSIBLE.



[A] CUBEC CLOTHING
INTERNATIONAL DELIVERIES 

  • ALL DELIVERIES OUTSIDE OF AUSTRALIA WILL INCUR A FLAT FEE OF $35 AUD; PARCELS WILL BE REGISTERED AND WILL REQUIRE A SIGNATURE UPON DELIVERY.
 

  • CLIENTS IN NEW ZEALAND WILL INCUR A FEE OF $25 AUD; PARCELS WILL BE REGISTERED AND WILL REQUIRE A SIGNATURE UPON DELIVERY.
 

  • DELIVERIES OUTSIDE AUSTRALIA MAY VARY IN DELIVERY TIMES AND MAY TAKE UP TO 14 WORKING DAYS.


  • ALL INTERNATIONAL ORDERS WILL BE PAID IN AUSTRALIAN DOLLARS (AUD)

  • CUBEC DELIVERS INTERNATIONALLY WITH AUSTRALIA POST; PARCELS WILL BE REGISTERED AND WILL REQUIRE A SIGNATURE UPON DELIVERY. IF NO PERSON IS AT THE DESIGNATED DELIVERY ADDRESS A CARD MAY BE LEFT BEHIND.
 

  • CUBEC DOES NOT DELIVER TO P.O. BOXES OR LOCKERS
 

  • AS PER AUSTRALIAN REGULATIONS GOODS WILL BE DECLARED AS COMMERCIAL MERCHANDISE EXCLUDING GST AND WILL NOT BE MARKED AS A “GIFT” WITH THE FULL VALUE DISCLOSED.
 

  • ALL INTERNATIONAL PURCHASES WILL BE EXEMPT FROM AUSTRALIAN GST (10%).
 

  • PLEASE BE AWARE, ANY DUTIES AND TAXES INCURRED IN THE COUNTRY OF DESTINATION ARE THE SOLE RESPONSIBILITY OF THE PURCHASER. IF YOU REQUIRE FURTHER INFORMATION ABOUT YOUR COUNTRY’S TAXES AND DUTIES PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE DIRECTLY. 

  • CLIENTS ARE ABLE TO TRACK THEIR PARCEL WITH THEIR AUSTRALIA POST TRACKING NUMBER. CUBEC DOES NOT TAKE RESPONSIBILITY FOR PARCELS THAT MAY GET LOST OR DAMAGED.

  • AN EMAIL CONFIRMATION WILL BE SENT TO YOU ONCE AN ORDER HAS BEEN DISPATCHED. CUBEC AIMS TO DISPATCH YOUR ORDER AS SOON AS POSSIBLE.



[A] CUBEC CLOTHING
QUALITY CONTROL

 

  • CUBEC WILL CHECK ALL PRODUCTS THOROUGHLY FOR ANY POSSIBLE FLAWS OR DEFECTS AND WILL MAKE SURE THE COLOUR AND SIZES ARE CORRECT BEFORE SHIPPING.